Privacy Policy

This Privacy Policy describes how Radiantieeco collects, uses, stores, and protects personal data when you visit our website or inquire about our workplace team programs. Our services are educational consulting only.

1. Data Controller Information

The data controller responsible for your personal information is Radiantieeco, located at 33 Islington Avenue, Christchurch 8042, New Zealand. You may contact us regarding privacy matters by email at hello@radiantieeco.world or by telephone at +64 3 982 4882.

We are committed to processing personal data in accordance with the Privacy Act 2020 (New Zealand), the General Data Protection Regulation (GDPR) where applicable to individuals in the European Economic Area, and other relevant international privacy legislation.

2. Scope of This Policy

This Privacy Policy applies to all personal data collected through the website radiantieeco.world, including data submitted via our contact form, data collected through cookies and similar technologies, and data provided during program inquiries or engagements. It does not apply to third-party websites linked from our platform.

Our website provides general informational content about workplace team optimization programs. We do not collect health-related data, medical records, or sensitive personal information beyond what you voluntarily provide through standard communication channels.

3. Categories of Personal Data We Collect

3.1 Information You Provide Directly

When you complete our contact form or communicate with us, we may collect the following personal data:

  • Full name
  • Email address
  • Message content and any additional information you choose to include
  • Consent records confirming your agreement to data processing

3.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

  • IP address (anonymized where possible for analytics purposes)
  • Browser type and version
  • Operating system
  • Referring URL and pages visited on our site
  • Date and time of access
  • Device type and screen resolution

3.3 Cookie and Tracking Data

With your consent, we may collect data through cookies and similar technologies as described in our Cookie Policy. This includes analytics data about how you interact with our website and, if consented to, marketing-related tracking data.

4. Purposes of Data Processing

We process your personal data for the following specific purposes:

  • Responding to your inquiries and providing information about our team programs
  • Delivering consulting services, educational products, and program materials you have requested
  • Managing contractual relationships and program administration
  • Improving our website functionality and user experience
  • Analyzing website usage patterns to enhance our content (with consent)
  • Complying with legal obligations and responding to lawful requests from authorities
  • Protecting our legitimate interests, including fraud prevention and website security

5. Legal Bases for Processing

Under the GDPR, we rely on the following legal bases for processing personal data:

  • Consent: When you submit our contact form, accept cookies, or agree to receive communications from us
  • Contractual necessity: When processing is required to fulfill a program engagement or respond to your inquiry
  • Legitimate interests: For website security, analytics (with consent), and improving our services, balanced against your privacy rights
  • Legal obligation: When required to retain or disclose data under applicable law

6. Data Retention Periods

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Contact form submissions: retained for 24 months from the date of last communication, unless a longer period is required for ongoing program engagement
  • Program engagement records: retained for 7 years following the completion of services, in accordance with New Zealand business record-keeping requirements
  • Cookie consent records: retained for 12 months from the date of consent
  • Analytics data: retained in aggregated, anonymized form for up to 26 months
  • Server logs and security records: retained for 90 days

After the applicable retention period expires, personal data is securely deleted or anonymized so that it can no longer be associated with an identifiable individual.

7. Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share data with the following categories of recipients when necessary:

  • Service providers who assist with website hosting, email delivery, and analytics (bound by data processing agreements)
  • Professional advisors such as legal or accounting firms, under confidentiality obligations
  • Law enforcement or regulatory authorities when required by applicable law

Any third-party processors we engage are required to implement appropriate technical and organizational measures to protect your data and process it only according to our instructions.

8. International Data Transfers

Your data is primarily processed and stored in New Zealand. If we transfer personal data to countries outside the European Economic Area, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission or transfers to countries with adequacy decisions.

9. Security Measures

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • HTTPS encryption for all data transmitted through our website
  • Access controls limiting data access to authorized personnel only
  • Regular review of security practices and infrastructure
  • Secure storage of physical and digital records at our Christchurch office
  • Employee training on data protection responsibilities

While we take reasonable precautions, no method of electronic transmission or storage is completely secure. We encourage you to use strong passwords and protect your own devices when communicating with us.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right of access: Request a copy of the personal data we hold about you
  • Right to rectification: Request correction of inaccurate or incomplete data
  • Right to erasure: Request deletion of your data where there is no compelling reason for continued processing
  • Right to restrict processing: Request limitation of processing in certain circumstances
  • Right to data portability: Receive your data in a structured, machine-readable format
  • Right to object: Object to processing based on legitimate interests or for direct marketing
  • Right to withdraw consent: Withdraw consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, contact us at hello@radiantieeco.world or +64 3 982 4882. We will respond within 30 days. If you are in the EEA, you also have the right to lodge a complaint with your local data protection authority.

11. Children's Privacy

Our website and services are intended for business professionals and organizational representatives. We do not knowingly collect personal data from individuals under the age of 16. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The date at the top of this page indicates when the policy was last revised. We encourage you to review this page regularly. Material changes will be communicated through a notice on our website.

13. Contact Information

For privacy-related inquiries, data subject requests, or concerns about our data handling practices, please contact:

Radiantieeco
33 Islington Avenue, Christchurch 8042, New Zealand
Email: hello@radiantieeco.world
Phone: +64 3 982 4882